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There are three suggestions I have: 1) Gently confront the person when the time is right. Do NOT wait until you have “HAD IT” because anger will come out and you will be speaking from emotions that could be detrimental to the situation. 2) Have a neutral person such as a supervisor or co-worker bring this matter to the person’s attention. 3) Go to the drug store and buy a package of small foam earplugs. There are many bad habits that can be irritants to co-workers. Recently, I head a story that a boss was in a board meeting and he yawned with his mouth open during a presentation. To make matters worse, he took out his nail clippers and clipped his nails! Later, he was overheard on the telephone yelling at his mother. His style of management is totally disrespectful and his employees deplore him. Bad habits are definitely unprofessional. Many times people do not say anything, but they think it. A person cannot correct a problem unless they know there is a problem. Gentle confrontation, as tough as it may be, is the best solution. Otherwise, self discipline is the answer. Simply get over it. Politically, one cannot confront a superior. Bad management will eventually catch up with a person, so my advice is to perservere. Keep on keepin’ on and hang in there.

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Nonnie Cameron Owens retired in 1996 from a 32-year career in the airline industry. Among her other careers, she served 12 years as a fraternity housemother at SMU in Dallas and Purdue University in West Lafayette, 7 years as a columnist for the Journal and Courier in Lafayette, Indiana, and 7 years as a college speaker for CAMPUSPEAK, Inc in Denver.

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The Power of Civility

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