Etiquette Plus

Anytime anyone enters a business office where there is a receptionist it is protocol to identify yourself and the person with whom you have an appointment. “Hello, I am Peter Nelson. I have a 10 a.m. appointment with Mr. Huhnke.” A handshake with the receptionist is not necessary. Sharp manners would be to hand the receptionist a business card to clarify your name and business. A word to the wise: It would behoove one to have gracious manners with the office personnel, whether your transactions are over the phone or in person. Job offers and business deals start from the time a client/interviewee walks into the main office. Rude people lose big time. If you are the receptionist and someone’s attitude seems “above it” to give a name, just smile and simply ask for the visitor’s name. Stay sane in spite of anyone’s lack of manners.