I am a firm believer that one cannot fix a problem unless he/she KNOWS the problem. You will help him if you be honest and let him know the truth. If his ego is bruised, that is his problem, not yours. “Protecting” him is not good business. He will thank you in the end.
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Nonnie Cameron Owens retired in 1996 from a 32-year career in the airline industry. Among her other careers, she served 12 years as a fraternity housemother at SMU in Dallas and Purdue University in West Lafayette, 7 years as a columnist for the Journal and Courier in Lafayette, Indiana, and 7 years as a college speaker for CAMPUSPEAK, Inc in Denver.
