It is irritating. It is a bad habit. Most likely it came from a Jamaican-type ditty, “Be happy, no problem.” The simple response when someone says “Thank you” is “You’re welcome”. The classy version, which is part of 5-star hotel/restaurant customer service, is “Thank you” followed by “My pleasure” or “Our pleasure to serve you”.
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Nonnie Cameron Owens retired in 1996 from a 32-year career in the airline industry. Among her other careers, she served 12 years as a fraternity housemother at SMU in Dallas and Purdue University in West Lafayette, 7 years as a columnist for the Journal and Courier in Lafayette, Indiana, and 7 years as a college speaker for CAMPUSPEAK, Inc in Denver.
